DSR of the Month

The only monthly feature that profiles the careers of the industry’s most accomplished foodservice equipment and supplies dealer sales reps by presenting their achievements, views on customer service and secrets to their success.

Gretchen Chiasson, Sales Manager Associated Food Equipment and Supplies Inc., Gulfport, Miss.

At 15 years old, Chiasson worked every day after school at Associated Food Equipment and Supplies Inc., the Gulfport, Miss.-based company founded and owned by her aunt and uncle, Lonnie and Roberta Shelton. She graduated college from the University of Southern Mississippi with a degree in accounting and was well on her way to a successful career as director of finance for an area hospital.

DSR of the Month: Michael L. Scheiman, Vice President, Business Development + Design, Myers Restaurant Supply, Alameda, Calif.

Michael Scheiman started his career cooking at some of the country's most notable restaurants, including New York's Nobu, Tribeca Grill and Soho Grand Hotel, where he earned accolades as a rising star chef. Scheiman then found his way to California Café in Palo Alto, Calif., as the executive chef.

Mariah McManaman, Account Manager for Avanti Restaurant Solutions, Folsom, Calif.

After joining Noah's Bagels out of high school, Mariah McManaman felt she found a home in the foodservice industry. Nine years later the equipment side started calling her name and she wound up working for an independent manufacturers' rep firm. That eventually led her to Avanti Restaurant Solutions, where she's resided for the past 12 years.

DSR of the Month: Cliff Macbeth, Dealer Designer and Project Director, CMA Restaurant Supply and Design

Cliff Macbeth, Dealer Designer and Project Director, CMA Restaurant Supply and Design, Kirkland, Wash., says he got started in the foodservice industry by mistake in 1973, after graduating from Ohio State University with two architecture degrees. There was a glut of architects in the market at that time, so he took a job as a foodservice draftsman.

DSR of the Month: Gina Vitagliano, Account Executive Johnson-Lancaster and Associates

When U.S. interest rates began dropping, it was good news to most people. For Gina Vitagliano, a bank manager, this development prompted her to seek a new career. "One of my customers, the general manager at a small foodservice equipment and supplies dealership, offered me a job, and I decided to take it," says Vitagliano.

DSR of the Month: Jim McMahon, ADE Restaurant Services

With more than three decades of industry experience under his belt, Jim McMahon wears many hats handling contract sales and design at ADE Restaurant Services. His diverse background may have something to do with this: McMahon began his career at Illinois Range remodeling McDonald’s restaurants before joining Kochman Consultants to produce the KCL Cad Library for the foodservice industry.

DSR of the Month: Nikki Roughley, The Wasserstrom Co.

After serving in operations at California Pizza Kitchen, Pei Wei Asian Diner and Cheesecake Factory, Nikki Roughley wanted a change of pace. “I started a family and wanted to get out of operations, so I moved over to the facilities side at Pei Wei Asian Diner,” she says.