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DSR of the Month

The only monthly feature that profiles the careers of the industry’s most accomplished foodservice equipment and supplies dealer sales reps by presenting their achievements, views on customer service and secrets to their success.

DSR of the Month, Feb 2011, Robert J. Wiltgen Rapids Foodservice Contract & Design, Marion, Iowa

Known for his tireless work-ethic and excellent product knowledge, Robert J. Wiltgen is FE&S' Dealer Sales Rep of the Month for February 2011.

DSR of the Month, Jan 2011: Colin Woodfall, Kittredge Equipment Company, Agawam, Mass.

After graduating from the University of Connecticut and completing a stint in the military, foodservice was not part of Colin Woodfall's career plan. But while working at a quick-service restaurant to help make ends meet, Woodfall discovered he had a love for the industry. This led to a career spanning more than 30 years on the operator side, which included a partnership in a New Hampshire steakhouse restaurant for 13 years and working with quick-service operators.

DSR of the Month, Dec 2010: Amy Rode Sales Consultant, R.W. Smith & Co., Sacramento, Calif.

From day one, since joining the foodservice industry during her high school days, Amy Rode has always known where she was headed.

DSR of the Month, Nov 2010: Burton Hardy The Sam Tell Companies, New York, N.Y

Burton Hardy has always been a people person. Before he began his career in the foodservice industry 34 years ago, Hardy worked in sales and even considered becoming a stand-up comic.

DSR of the Month, Oct. 2010: Charlie CuylerHotel & Restaurant Supply, Memphis, Tenn.

As an accomplished dealer sales rep who assists his customers with building their businesses from the ground up, Hotel & Restaurant Supply's Charlie Cuyler is known for his excellent customer communication and for his ability to work collaboratively with the various members of a project team.

DSR of the Month, Aug. 2010: Becki Pretzer, The Wasserstrom Co., Columbus, Ohio

Once she got started in the foodservice equipment and supplies industry, Wasserstrom's Becki Pretzer wasted little time in establishing the foundation of an excellent career.

DSR of the Month, Feb. 2006: David Beebe, The Restaurant Source, Denver, Col.

DSR of the Month, April 2010: Tom Mahaney, Buffalo Hotel Supply Co., Amherst, N.Y.

As a volunteer fire fighter, Tom Mahaney has had a lot of experience putting out fires. In his work as project manager for Buffalo Hotel Supply Co., Mahaney has had the opportunity to put out fires of a different sort.

DSR of the Month, March 2010: Jim McCune, Stafford-Smith, Lansing, Mich.

Jim McCune is a classic learn as you go DSR. After McCune began his career in 1973 as a truck driver for Lansing Food Equipment, he worked his way up the ladder, becoming a sales rep and eventually owning the company.

DSR of the Month, Feb. 2010: Jeff Enda, M. Tucker, Paterson, N.J.

A lot of useful knowledge can be gained from working both sides of the fence. Proof in point is Jeff Enda, who spent seven years in corporate dining for a managed services company before joining M. Tucker as a sales rep eight years ago.

DSR of the Month, Jan. 2010: John Daniel, Beltram Foodservice, Tampa, Fla.

John Daniel has worked in the foodservice industry for close to three decades. Although he has never been employed by a restaurant, he knows the ins and outs of a commercial kitchen as well as many cooks.