Foodservice Opinions

Opinion pieces on the foodservice equipment and supplies industry from leaders and laymen from all aspects of the business, including dealers, distributors, design consultants and multi-unit operators.

A Service Pro You Should Know: Kevin McCaw

Field Supervisor, Hawkins Commercial Appliance Service, Englewood, Colo.

“It’s surprising how many backyard mechanics are out there — and electricians and plumbers that don’t realize how something should be installed.”

Although he now has almost three decades as a service tech under his belt, Hawkins Commercial Appliance Service’s Kevin McCaw got into the business through his love of cars.“My neighbor across the street got me into hot rods. I went to automotive school after high school, then worked for a couple of shops,” he says.

In Need of a Tranquil Kitchen

Kitchens are notoriously noisy but they don’t have to be. Small steps in facility design and equipment selection can greatly reduce noise levels. Foodservice designers can lead the design team toward strategies for creating quieter kitchens. Keeping noise levels low increases kitchen staff productivity, reduces accidents and allows for mindful eating in the dining room. New building standards such as the WELL Building Standard from the International WELL Building Institute suggest certain decibel levels.

Lessons Learned

Just like Hollywood has its awards season, so too does the foodservice industry. From associations to buying groups, everyone likes to get in on the act of celebrating the success of those companies and individuals who go above and beyond in shaping the landscape of the industries they serve. But awards programs need to do more than simply recognize the biggest players in an industry.

Why IT Deserves More Attention from Design Consultants

Having a solid information technology (IT) infrastructure and a top-of-the-line technology platform continues to become increasingly important for all foodservice operations.