- Published: November 17, 2010
- Written by Amelia Levin, Contributing Editor
Opinion pieces on the foodservice equipment and supplies industry from leaders and laymen from all aspects of the business, including dealers, distributors, design consultants and multi-unit operators.
Five years ago when I interviewed with Fritzi Woods, the owner of PrimeSource, for the position of vice president of operations, she asked me, "What is your business philosophy?" I was fortunate to have had prior mentors who challenged me to think about the world in that way. I was quick with my response. "It's only about two things: customers and products."
Perhaps more than any other, this is the question that every business person must come to terms with eventually.
When buying new equipment, particularly warewashers, foodservice operators seem to have no shortage of choices these days.
The more we as an industry can quantify and accelerate the return on investment a piece of equipment produces, the better our chances for success.
Despite the challenging economy, the talk of "going green" continues to flourish. In fact, the difficult business environment provides an even greater impetus for foodservice operators to take action to become more sustainable. Shifting to green and socially responsible products and behaviors can be a smart investment.
We’ve all heard the saying “when life hands you lemons, make lemonade.” Beverage metaphor notwithstanding, we are operating in a time when we have to take a fresh look at the way we do business to improve shrinking margins.
Menu evolution, specifically in the form of diversification and customization, means the front of the house will continue to send larger amounts of information back to the already bustling commercial kitchen. As a result it is becoming simultaneously more difficult and critical for foodservice operators across all segments to manage and analyze how staff members leverage the information to ensure customer hospitality and generate a profit.