DSR of the Month

The only monthly feature that profiles the careers of the industry’s most accomplished foodservice equipment and supplies dealer sales reps by presenting their achievements, views on customer service and secrets to their success.

DSR of the Month, Jan 2011: Colin Woodfall, Kittredge Equipment Company, Agawam, Mass.

After graduating from the University of Connecticut and completing a stint in the military, foodservice was not part of Colin Woodfall's career plan. But while working at a quick-service restaurant to help make ends meet, Woodfall discovered he had a love for the industry. This led to a career spanning more than 30 years on the operator side, which included a partnership in a New Hampshire steakhouse restaurant for 13 years and working with quick-service operators.

DSR of the Month, Oct. 2010: Charlie CuylerHotel & Restaurant Supply, Memphis, Tenn.

As an accomplished dealer sales rep who assists his customers with building their businesses from the ground up, Hotel & Restaurant Supply's Charlie Cuyler is known for his excellent customer communication and for his ability to work collaboratively with the various members of a project team.

DSR of the Month, March 2010: Jim McCune, Stafford-Smith, Lansing, Mich.

Jim McCune is a classic learn as you go DSR. After McCune began his career in 1973 as a truck driver for Lansing Food Equipment, he worked his way up the ladder, becoming a sales rep and eventually owning the company.

DSR of the Month, Feb. 2010: Jeff Enda, M. Tucker, Paterson, N.J.

A lot of useful knowledge can be gained from working both sides of the fence. Proof in point is Jeff Enda, who spent seven years in corporate dining for a managed services company before joining M. Tucker as a sales rep eight years ago.

DSR of the Month, John Daniel, Beltram Foods, Tampa, Fla.

John Daniel has worked in the foodservice industry for close to three decades. Although he has never been employed by a restaurant, he knows the ins and outs of a commercial kitchen as well as many cooks.