Restaurant Performance Index Declines, Customer Visits Hold Steady and Newly Renamed Sysco Hawai’i Opens Large Test Kitchen
- Published: September 3, 2019
- Written by Jerry Stiegler
Opinion pieces on the foodservice equipment and supplies industry from leaders and laymen from all aspects of the business, including dealers, distributors, design consultants and multi-unit operators.
Having worked in both foodservice operations and as a distributor sales rep, I’ve heard my fair share of complaining about health inspectors. They never showed up at a good time, their grievances — expressed as points on a checklist — always seemed trivial and I remember everyone viewing their presence as an unwelcome hassle in an already overwrought day.
Technology remains a hot topic in today’s foodservice industry, and with good reason.
One of the biggest challenges corporate dining, also known as business and industry (B&I) foodservice, continues to face is remaining relevant in the eyes of the customer. These operations strive to keep a consistent customer engaged and productive, which is no easy task.
Founded by hospitality industry veterans in 2004, Children of Restaurant Employees (CORE) supports children of food and beverage service employees who are navigating life-altering circumstances. The organization has raised upward of $5 million to date and helped more than 700 families.
A connected kitchen is one where the operator has linked the various pieces of equipment to enable them to communicate pertinent information such as energy, maintenance, food quality, food safety, operational efficiency and more in a timely manner. The connected commercial kitchen concept is not a new one, but unfortunately, the foodservice industry has been slow to implement this approach.
AI is coming! AI is coming!
Or is artificial intelligence already here and has been for a while?